Capstone Corporation

  • Desktop Support Specialist/ACTR

    Posted Date 5 months ago(7/26/2018 3:59 PM)
    Job ID
    # Positions
    Job Location
    Experience (Years)
    Information Technology - Professionals
  • Overview

    Join Capstone in supporting the Office of the Chief of Naval Operations and selected components of the Secretary of the Navy as a Desktop Support Specialist/ACTR.


    This position is located at The Pentagon.


    • Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi discipline IT services required to achieve data and system integration/interoperability supporting OPNAV.
    • Recommends initial and modified contract task orders to accommodate site IT readiness.
    • Functions as an Assistant Contract Technical Representative (ACTR) on the Navy Marine Corps Intranet (NMCI).
    • Functions as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues.
    • Provides first level technical support for program personnel in various locations who have NMCI assets and peripherals.
    • Produces documents, presentations, reports, and other deliverables to address the client’s needs.
    • Assist in the set-up, management and basic troubleshooting of OPNAV assets.
    • Conducts in-processing for new personnel to include:
          • Providing a government approved brief on their security responsibilities to OPNAV Staff 
          • Determining and ordering NGEN/NMCI  service requirements for new personnel;
          • Transferring existing or create new NGEN/NMCI user accounts; and 
          • Ensuring user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM).
          • Supporting the Command Security Manager and the Information Assurance Manager (IAM), as necessary.  Activities include creation of SIPRNET Tokens; contractor performing activities will be liable for any loss associated with any violation of the Certificate Policy (CP) or the DOD Registration Packet Statement (RPS)
          • Assisting personnel with the use, management, set-up and instruction of the use of Government Furnished wireless, mobile and telework devices.


    Basic Qualifications

    Minimum education and experience:

    • High school diploma.
    • Two (2) years experience in IT field.


    • IAT Level II certification (Security+CE, CCNA, GSEC, SSCP) 
    • Working knowledge of Department of Navy IT systems, NMCI and NGEN.

    Minimum clearance:

    • Final DoD Secret clearance.

    Preferred Qualifications

    Bachelor's degree preferred.

    EEO statement

    EOE minority/female/disability/veteran


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