Capstone Corporation

Desktop Support Specialist/ACTR

1 week ago(12/5/2017 1:27 PM)
Job ID
9599
# Positions
1
US-DC-Washington Navy Yard
Experience (Years)
2
Category
Information Technology - Professionals

Overview

Join Capstone in supporting the Office of the Chief of Naval Operations and selected components of the Secretary of the Navy as a Desktop Support Specialist/ACTR.

 

This position is located at the Washington Navy Yard.

Responsibilities

  • Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi discipline IT services required to achieve data and system integration/interoperability supporting OPNAV.
  • Recommends initial and modified contract task orders to accommodate site IT readiness.
  • Functions as an Assistant Contract Technical Representative (ACTR) on the Navy Marine Corps Intranet (NMCI).
  • Functions as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues.
  • Provides first level technical support for program personnel in various locations who have NMCI assets and peripherals.
  • Produces documents, presentations, reports, and other deliverables to address the client’s needs.
  • Assist in the set-up, management and basic troubleshooting of OPNAV assets.
  • Conducts in-processing for new personnel to include:
        • Providing a government approved brief on their security responsibilities to OPNAV Staff 
        • Determining and ordering NGEN/NMCI  service requirements for new personnel;
        • Transferring existing or create new NGEN/NMCI user accounts; and 
        • Ensuring user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM).
        • Supporting the Command Security Manager and the Information Assurance Manager (IAM), as necessary.  Activities include creation of SIPRNET Tokens; contractor performing activities will be liable for any loss associated with any violation of the Certificate Policy (CP) or the DOD Registration Packet Statement (RPS)
        • Assisting personnel with the use, management, set-up and instruction of the use of Government Furnished wireless, mobile and telework devices.

 

Basic Qualifications

Minimum education and experience:

  • Bachelor's degree in related field. 
  • Two (2) years experience in IT field.

Minimum qualification:

  • Working knowledge of Department of Navy IT systems, NMCI and NGEN.
  • Excellent communication skills allowing for effective IT communication across multiple working groups.

Certifications:

  • 8570.01 IAT Level II certification or higher required.

Minimum clearance:

  • Final DoD Secret clearance.

EEO statement

EOE minority/female/disability/veteran

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